Preliminary Schedule of Events

Conference events and sessions subject to change.
(as of 09/14/06)

Tuesday, September 19, 2006

1600 – 1700 Asia Pacific Committee Meeting
Dong Baek Room

Wednesday, September 20, 2006

0800 Buses Depart Jeju KAL Hotel for The Club at Nine Bridges
0900 Arrive Golf Course
1030 – 1530 Golf Tournament – Shot Gun Start
     Sponsored by CJ
1300 - 2000

Conference Registration / Information
Grand Ballroom Reception Hall
1600 Buses Depart from Golf Course
1700 Arrive Jeju KAL Hotel
1900 - 2000

Welcome Cocktail Reception
Mugoonghwa Room            

 

Evening open for entertaining & hospitality suites.
Please contact Mr. Ichiro Kim at ichiro@kalhotel.net if you need a suite.

Thursday, September 21, 2006

0800 – 1600 Conference Registration / Information
Grand Ballroom Reception Hall
0830 – 0835

Opening Remarks – Master of Ceremonies,
Ken Samara, IFSA Vice President
Grand Ballroom
0835 – 0845

Guest of Honor – Mr. Jong-Hee Lee
President & COO, Korean Air
0845 – 0915

Keynote Address – Tae Hwan Kim, Governor of Jeju
Special Self-Governing Province
0915 – 1000

Boeing - Enhancing the Inflight Experience
Mr. Alan J. Anderson, Chief Engineer
1000 – 1030 Refreshments & Networking
1030 – 1100

“Global Analysis and Evaluation of Front-Line Product and Service Quality-  How Airline Ranking is Assessed”
Mr. Edward Plaisted, Skytrax, CEO
1100 – 1145

Inflight Service of the Next Generation –
Panel Discussion

Moderator - Rick Lundstrom,
Editor in Chief
PAX International Magazine

Confirmed panelists:
Soo Young Hwang, Korean Air
Nikon Raviyan, Thai Airways
Mr. Ambrose Chan, Hong Kong Dragon Airlines, Ltd.
1145 – 1230

Border Quarantine Service at Airports
Ms. Serin Shin, Quarantine Officer, National Veterinary Research and Quarantine Service of Korea
1230 – 1345 Lunch
1345 – 1500

Chef’s Competition

Confirmed Judges:
Ms. Heather Cho, Korean Air (Chief Judge)
Mr. Doug Bressler, Continental Airlines
Mr. C.Y. Lee, Menu Developer, Asiana Airlines
Executive Chef Ian McKenzie, Philippine Airlines
Mr. Shigeru Miyata, Japan Airlines International
Mr. Dilip Nijhawan, SriLankan Catering Services, Ltd.
1500 – 1510 Closing Remarks
1510 – 1545 Refreshments & Networking
1630 Buses Depart Jeju KAL Hotel
1715 Arrive Sulloc Cha Tea Farm
1715 – 1830 Museum and Tea Farm Tour
1830 – 1915 Reception
1915 – 2200

Dinner and Entertainment
     Sponsored by Amore Pacific

Friday, September 22, 2006

0800 – 1200

Conference Registration / Information
Grand Ballroom Reception Hall
0830 – 0835

Opening Remarks by Master of Ceremonies
Grand Ballroom

0835 – 0850 Association Update – Sandra Pineau, IFSA President
0850 – 0950 Mr. Keith Yates, President, Performa Global Limited
– Speaker Presentation
0950 – 1000 Audience - Questions & Answers
1000 – 1030 Refreshments & Networking
1030 – 1130

First Catering Experience of A380
Mrs. Isabelle Devatine-Lacaze,
Ground Operations Senior Engineer, Airbus S.A.S.

Mr. Pierre Bidault, Director
Servair Consulting

                                          
1130 –1145 Audience - Questions & Answers
1145 Closing Remarks
1200  – 1330 Lunch
Mugoonghwa Room
1400 – 1800

Jeju Island Sightseeing Tour

  • Seongsan Ilchulbong Peak
  • Jeju Folk Village Museum

Note:  The tour bus will not return to the hotel and will go directly to Seogwipo KAL Hotel for the casual, outdoor dinner.   

1730 Buses Depart Jeju KAL Hotel
(for attendees not on the tour)
1830 Arrive Seogwipo KAL Hotel
1830 - 1915  Reception
1915 – 2200

Banquet & Entertainment
     Sponsored by Korean Air

 

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For questions, please contact IFSA Headquarters
at 404-252-3663 or ifsa@kellencompany.com