| Friday, April 23, 2004 |
| 1:00 PM - 6:00 PM |
Board of Directors Meeting |
| 2:00
PM - 5:00 PM |
Exhibitor
Move In |
| |
|
| Saturday, April 24, 2004 |
| 8:30 AM – 10:30 AM |
Board of Directors Meeting |
| 12:00
PM – 5:00 PM |
Pre-conference
Golf Tournament |
| 8:00 AM - 5:00 PM |
Exhibitor Move In |
| 6:30
PM - 7:30 PM |
IFSA/IFCA
Leaders Reception |
| |
|
| Sunday, April 25, 2004 |
| 8:00 AM - 10:00 AM |
Exhibitor Move In |
| 8:45 AM – 10:00 AM |
Mormon Tabernacle Choir
Listen-In |
| 12:00 PM |
Exhibit Hall Grand Opening |
| 12:00 PM - 4:00 PM |
Exhibit Hall and Cyber
Lane Open |
| 12:00 PM - 1:30 PM |
Lunch in Exhibit Hall |
| 3:00 PM - 5:00 PM |
Membership Development
Committee Meeting |
| 6:00 PM - 7:30 PM |
Opening Mixer |
| |
|
| Monday, April 26, 2004 |
| 8:30 AM - 8:40 AM |
Official Conference Opening |
| 8:40
AM - 10:15 AM |
General
Session & Association Business
Keynote Speaker
Michael J. Boyd, The Boyd Group
“Airline Service Trends: The Good. The Bad. And
The Non-Existent” |
| 10:15 AM - 10:45 AM |
Coffee & Conversation
|
| 10:45
AM - 11:30 AM |
Educational
Session
“Journey to Operational Excellence”
Al Squire, Director of Training and Diversity, Ryan’s Family Steakhouse |
| 11:30 AM - 12:30 PM |
Educational Session
“Buy on Board from the Airline Perspective”
A Panel Discussion
Moderated by Lynda Zane, former IFSA President
Panelists :
Kathryn Gerrick, Delta Air Lines
Sergio Jardim, TAM
Francine Smith, US Airways
Chantal Vancanneyt, Virgin Express
|
| 12:30
PM - 5:00 PM |
Exhibit
Hall & Cyber Lane Open |
| 12:30 PM - 2:00 PM |
Lunch in Exhibit Hall |
| 3:30
PM - 5:30 PM |
Joint
IFSA/IFCA Asia Pacific Committee Meeting |
| 7:30 PM - 11:30 PM |
Fun Night |
| |
|
| Tuesday, April 27, 2004 |
| 8:00 AM – 10:00 AM |
Latin America Committee
Meeting |
| 9:00
AM - 10:00 AM |
Educational
Session
“Bioterrorism Act Implementation”
Teresa Thompson, Supervisory Investigator, Food and Drug Administration |
| 10:00 AM - 11:00 AM |
Educational Session
“Branding Onboard”
MichElle Gigon, Account Director, Strottman
Robert Balick, Senior Vice President, Strottman |
| 11:00
AM - 3:00 PM |
Exhibit
Hall & Cyber Lane Open |
| 11:30 AM - 1:00 PM |
Lunch in Exhibit Hall |
| 12:00
PM – 1:30 PM |
IFSA
Board of Directors Meeting |
| 1:00 PM - 5:00 PM |
Government Affairs &
Education Committee Meeting |
| 3:00
PM |
Trade
Show Closing |
| 3:45 PM - 4:45 PM |
Supplier Member Meeting |
| 6:30
PM - 7:15 PM |
President’s
Reception |
| 7:15 PM - 11:30 PM |
President’s Dinner/Dance
& Awards |
| |
|
| Wednesday, April 28, 2004 |
| 8:00 AM - 12:00 PM |
Government Affairs &
Education Committee Meeting |
All Educational Sessions
are conveniently located adjacent to the IFSA Tradeshow in the Salt Palace Convention
Center.
